Maintenance Manuals In our last
newsletter we announced that single lane and multi-lane
maintenance manuals were being developed to help support
Compac machines. These are now available and are being
provided with all new machines installed since 1 June
2003. The manuals contain safety information,
section-specific cleaning, lubrication and adjustment
information to maintain Compac’s 12 month warranty for
newly installed machines. It includes check-lists of
daily, weekly, monthly and pre-season maintenance.
The
manuals do not contain specific information about models
installed previous to June 2003 although they do contain
significant general information relevant to all
machines. They have been developed to help you better
maintain your machines between annual pre-season service
checks that should still be scheduled with Compac
trained service technicians.
If
you’d like to order one of these contact your local
sales representative and request a price quote for one
of the following:
Multi-lane sorting machine manual:
DOC-MNCSIZRMLS
Single-lane sorting machine manual:
DOC-MNCSIZRSLS
Service Training Compac recently
held our annual technician’s service conference here in
Auckland for Compac employees.
The
conference was held, to train all our service
representatives on our new products and software
versions.
As
in the previous year, we also put a lot of emphasis on
"customer service". It is very important, that
our customer service representatives are familiar with
our standards and procedures.
We
also worked on some case scenarios and highlighted the
importance of the communication with you -
our customer.
If
you have any feedback or suggestions regarding this,
please reply to us at mailto:service@compacsort.com?Subject=Enquiry
from Compacc newsletter
Future Developments We are in the
process of developing more extensive training materials
and presentations. We will announce these as they are
developed and released.
Maintenance Suggestion In this
issue we’ll cover “Cup Testing”. It’s one
maintenance check that is easy to complete and can
really help with accurate weighing. The Cup Test checks
to see if all carriers are weighing within a defined
weight range. If they aren’t it’s likely they will
effect your weight accuracy on the individual carrier(s)
and your S.d. when calibrating. To complete this test
you should have several carriers available that you know
are in excellent condition, i.e. clean and wires
correctly set, the sizer able to run empty for the
duration of the test and some bin chalk. We suggest
running the test at 200 – 300 rpm.
Start by completing a cup calibration. Then to
test the cups, go to SCP, under Calibration choose Test
Cups - Continuous. This pop-up Window will ask for a
testing tolerance. If 5 grams is selected this test will
highlight any cups that are + / - 5grms from the mean
cup weight. We typically use 5 grams as the standard
tolerance.
With
the sizer running, this test will tip any cups that are
deemed faulty at the test drop. By sitting next to the
test drop (Usually the 1st or 2nd solenoid) you
can mark any faulty cups with your chalk. Once the cups
have done a couple of rounds and you’ve marked your
cups, stop the machine and replace all the cups that you
have marked. You may find some cups don’t consistently
tip over, that’s because they are close to the tolerance
limit, we suggest also replacing these cups. Once you’ve
replaced the marked cups run the test again. All going
we’ll you’ve now completed the test but you may find a
few more on your second test, not uncommon. If you’re
still having carriers tipping over after a couple of
tests, try replacing the cup before the one that is
tipping over as certain conditions will cause these cups
to affect the following cup. If you’re still having
difficulties, contact Compac service as you may have
other wear issues on the weigh bridge or cup chain that
need to be resolved.
Generally the only problem with cups that tip
over will be the wire. These should be replaced with new
wires and old wires thrown away. |